1. Introduction
1.1 Our website uses cookies.
1.2 Except for the cookies that are essential for the operation of our website and services, we will ask for your consent to use cookies when you first visit our website.
2. About Cookies
2.1 A cookie is a small file containing a string of letters and numbers that is sent from a web server to a web browser, where it is stored. The identifier is then sent back to the server each time the browser requests a page from that server.
2.2 Cookies can be either "persistent" or "session" cookies. A persistent cookie is stored by the browser and remains valid until its expiry date unless deleted by the user before that date. A session cookie expires once the user closes their web browser.
2.3 Cookies generally do not contain any information that personally identifies a user, but personal information we collect may be linked to the data stored in and retrieved from cookies.
3. Cookies We Use
3.1 We use cookies for the following purposes:
(a) Authentication – Cookies help us identify you when you visit and navigate our website.
(b) Status – Cookies assist in determining whether you are logged into our website.
(c) Personalization – Cookies allow us to store information about your preferences and tailor the website experience for you.
(d) Security – Cookies are used as part of our security measures to protect user accounts, including preventing fraudulent login attempts, and to safeguard our website and services.
(e) Advertising – Cookies help us show relevant advertisements to you.
(f) Analysis – Cookies are used to analyze the performance and usage of our website and services.
(g) Cookie Consent – Cookies store your preferences regarding cookie usage.
4. Cookies Used by Our Service Providers
4.1 Our service providers may also use cookies, which could be stored on your computer when you visit our website.
4.2 Google Analytics: We use Google Analytics to analyze how visitors use our website. Google Analytics uses cookies to collect data, which is then used to produce reports about website activity. For more information on how Google processes data, refer to Google's Privacy Policy.
4.3 HubSpot: We use HubSpot as our customer relationship management (CRM) platform. HubSpot uses cookies to track website activity. For more details, you can read HubSpot's privacy policy.
5. Managing Cookies
5.1 Most web browsers allow you to block or delete cookies. The methods for doing so vary depending on the browser and version. For detailed instructions on how to block or delete cookies, visit the following links:
(a) Google Chrome
(b) Mozilla Firefox
(c) Opera
(d) Internet Explorer
(e) Safari
(f) Microsoft Edge
5.2 Blocking cookies will negatively impact the usability of many websites.
5.3 If you block cookies, some features of our website may not function properly.
6. Cookie Preferences
6.1 You can adjust your cookie preferences by managing your browser settings.
7. Our Details
7.1 This website is owned and operated by Home from Home Sanctuary.
7.2 We are registered in England and Wales under company registration number [Insert Registration Number], with our registered office located at Home from Home Sanctuary, [Insert Address].
7.3 Our principal place of business is located at [Insert Address].
7.4 You can contact us:
(a) By post to the address provided above;
(b) Through our website contact form.